New Braunfels Utilities
Electricity Rates, Plans & Statistics
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About New Braunfels Utilities
New Braunfels Utilities is headquartered in New Braunfels, Texas and provides electricity in 2 counties throughout the state. The residential electricity rate for customers of New Braunfels Utilities is, on average, 13.56 cents per kilowatt hour, which is 12.36% lower than the average Texas price of 15.47 cents. The company sold 1,769,228 megawatt hours in 2023 by way of retail sales. The electricity sourced by the company is made up of primarily wholesale purchased megawatt hours, with 1,795,931 acquired by the company. In 2023, the supplier made 97.68% of their revenue from retail electricity sales. Their total revenue from electricity related activities was $206,116,900.
Consumers of the supplier pay an average monthly residential electricity bill of $164.34. This is 14.62% above the US average of $143.38. Electricity generation is not handled in house at the company, as they purchase electricity at wholesale rates from other suppliers to then be resold to their end users. Customers of the provider deal with 0.64 electrical outages on average per year, with outages lasting an average of 42.18 minutes. The national averages for outages and duration are 1.44 outages at 123.49 minutes each.
New Braunfels Utilities is one of 74 providers in the state who offer net metering to their customers. This is a positive for any customer considering purchasing personal solar panels, as net metering allows them to sell their extra kilowatt hours into the grid.
New Braunfels Utilities recently reported an annual loss of around 1.38% of the electricity that they generate. Loss of energy due to heat dissipation during electricity transmission and other causes is operating in the electricity production business and providers are required to report these losses to government agencies who track electricity grid efficiencies. New Braunfels Utilities' energy loss amounts leave them with a rank of 13th best out of the 170 providers that operate in Texas and report energy loss and 157th best out of 3530 in the United.
New Braunfels Utilities Rate & Electric Bills
New Braunfels Utilities residential electric rates are highest in November and the highest average bill is in August.
Historical Electricity Rates:
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New Braunfels Utilities Overview
- Company Type:Municipal
- Headquarters:263 Main Plaza
New Braunfels, Texas 78130
United States of America - Director/Superintendent:Gretchen Reuwer
New Braunfels Utilities Contact
- Website:www.nbutexas.com
- Customer Service Phone:(830) 629-8400
- Contact Page:www.nbutexas.com
- Social Media:
New Braunfels Utilities Service
- Rates & Plans:www.nbutexas.com
- Outage Map:oms.nbutexas.com
- Outage Phone:(830) 629-4628
- States Served:
- Texas
- Counties Served:
- Comal County
- Guadalupe County
- Major Cities Served:See all cities

Energy Loss
New Braunfels Utilities' energy loss due to business operations.
Total Energy Loss
24,822MWh
157 National Rank
Grid Reliability
Length & Frequency of New Braunfels Utilities' Power Outages
42.18 min.
vs. national average of 123.49 min.
0.64 outages/yr
vs. national average of 1.44
Power Outages
Currently, 0 customers are being tracked in New Braunfels Utilities.
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New Braunfels Utilities Coverage Map

New Braunfels Utilities State Coverage
| State | Customers | Sales ($) | State Rank Based On Revenue | % of Provider's Residential Sales in State |
|---|---|---|---|---|
| Texas | 55,703 | 211,678,125.13 | 49 | 100% |
New Braunfels Utilities County Coverage
| County | Population | Providers | Avg. County Rate (¢) | Avg. Electric Bill |
|---|---|---|---|---|
| Comal County | 184,642 | 3 | 12.53 | $148.80/mo |
| Guadalupe County | 182,760 | 53 | 14.84 | $167.27/mo |
Cities New Braunfels Utilities Has Coverage
* City coverage generated based on government data. Always verify you can get service from the provider.
New Braunfels Utilities Reviews
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New Braunfels Utilities FAQ:
What is the average bundled electricity rate for New Braunfels Utilities customers?
New Braunfels Utilities' current average bundled electricity rate is 13.56 cents per kilowatt hour (¢/kWh), compared to the average state bundled rate of 15.47 cents and the average nationwide rate of 16.22 cents.
How many counties does New Braunfels Utilities provider electricity in?
There are 2 counties that receive at least some electricity coverage by New Braunfels Utilities including Texas.
How much is the average bundled bill for New Braunfels Utilities customers each month?
New Braunfels Utilities currently has an average monthly bundled electric bill of $164.34, compared to the Texas average of $174.63 and the nationwide of $174.63 for bundled service.
Who is the CEO of New Braunfels Utilities?
New Braunfels Utilities' current CEO is Gretchen Reuwer.
When will New Braunfels Utilities power be restored?
The average number of minutes for an outage for New Braunfels Utilities' customers is 42.18 minutes.
What cities does New Braunfels Utilities have customers in in?
New Braunfels Utilities provides electricity to 3 cities.
What is the phone number for New Braunfels Utilities?
New Braunfels Utilities' customer service phone number is (830) 629-8400