New River Light & Power
Electricity Rates, Plans & Statistics
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About New River Light & Power
New River Light & Power supplies electricity in Boone, North Carolina and other areas of Watauga County. There are 9,173 customers of the company. Roughly 19.88% of them are commercial customers and 80.12% of them are residential properties. New River Light & Power's consumers are charged an average residential electricity rate of 10.63 cents per kilowatt hour, which is 34.46% lower than the US average price of 16.22 cents. This ranks the provider 318th lowest for average electricity price out of 2885 suppliers in the country. In 2023 New River Light & Power sold 204,986 megawatt hours via retail sales to end users. The purchase of wholesale electricity made up 100.00% of the electricity sourced by the company. They made $18,607,500 in total revenue in 2023 through retail electricity sales alone.
Customers of the provider pay an average monthly residential electric bill of $82.05. This is 42.78% lower than the national average of $143.38. The electricity grid owned by the provider experiences 0.44 outages per consumer per year, with outages lasting on average 37.5 minutes. The national average for other providers is 1.44 outages per customer and 123.49 minutes each outage. Electricity production is not part of the New River Light & Power business model, as they purchase electricity at wholesale rates and then resell to their customers.
Electricity providers routinely submit data for energy lost through heat dissipation and other causes to government agencies who track infrastructure efficiencies. New River Light & Power recently reported a loss of 4.45% of their electricity production. New River Light & Power's energy loss amounts place them at of 39th best out of the 103 providers that operate in North Carolina and report energy loss and 946th best out of 3530 in the country.
New River Light & Power Rate & Electric Bills
New River Light & Power residential electric rates are highest in September and the highest average bill is in July.
Historical Electricity Rates:
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New River Light & Power Overview
- Company Type:State
- Headquarters:146 Faculty Street Extension
Boone, North Carolina 28607
United States of America - CEO:Ed Miller
New River Light & Power Contact
- Website:nrlp.appstate.edu
- Customer Service Phone:(828) 264-3671
- Contact Page:nrlp.appstate.edu
- Social Media:
New River Light & Power Service
- Rates & Plans:nrlp.appstate.edu
- Outage Map:utilisocial.io
- Outage Phone:(828) 264-8621
- States Served:
- North Carolina
- Counties Served:
- Watauga County
- Major Cities Served:



Energy Loss
New River Light & Power's energy loss due to business operations.
Total Energy Loss
9,550MWh
946 National Rank
Grid Reliability
Length & Frequency of New River Light & Power's Power Outages
37.5 min.
vs. national average of 123.49 min.
0.44 outages/yr
vs. national average of 1.44
Power Outages
Currently, 0 customers are being tracked in New River Light & Power.
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New River Light & Power Coverage Map

New River Light & Power State Coverage
| State | Customers | Sales ($) | State Rank Based On Revenue | % of Provider's Residential Sales in State |
|---|---|---|---|---|
| North Carolina | 9,186 | 19,921,045.34 | 56 | 100% |
New River Light & Power County Coverage
| County | Population | Providers | Avg. County Rate (¢) | Avg. Electric Bill |
|---|---|---|---|---|
| Watauga County | 54,077 | 3 | 14.80 | $130.04/mo |
New River Light & Power Reviews
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New River Light & Power FAQ:
When will New River Light & Power power be restored?
The average number of minutes for an outage for New River Light & Power's customers is 37.5 minutes.
What is the average bundled bill for New River Light & Power customers each month?
Consumers of New River Light & Power pay, on average, a monthly bundled bill of $82.05.
Who is the CEO of New River Light & Power?
Ed Miller is the current CEO of New River Light & Power.
What is the average bundled electricity rate for New River Light & Power customers?
Consumers of New River Light & Power, on average, have an electricity bundled rate 10.63 cents per kilowatt hour (¢/kWh).
What is the phone number for New River Light & Power?
The New River Light & Power phone number is (828) 264-3671.