NiSource
Electricity Rates, Plans & Statistics
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About NiSource
NiSource is headquartered in Merrillville, Indiana and supplies electricity in 19 counties in the state. Currently, 491,960 customers are provided electricity by the company. These customers are a mix of 2,127 industrial properties, 59,841 commercial accounts, one transportation customer account and 429,991 residential properties. NiSource's average residential electricity rate per kilowatt hour is 19.76 cents per kilowatt hour. This is, regrettably for their customers, 29.99% higher than Indiana's average price of 15.20 cents, ranking the provider at 116th out of 118 providers in the state for lowest average electricity price. There were a total of 14,776,345 megawatt hours sold via retail sales in 2023 by the company. Of the megawatt hours they sourced, 5,979,204 of them were produced by power production facilities owned by NiSource and 9,199,847 megawatt hours were purchased by way of wholesale channels. The revenue for the company in 2023 from electricity sales was $1,767,968,900, with 0.00% coming from wholesale electricity sales and 93.48% from retail sales to end users.
The nationwide average monthly residential power bill is $143.38, while the NiSource average is 5.08% below at $136.1 per month. The provider's production plants have output of 4,398,431.69 megawatt hours using natural gas as the fuel source. This amount ranks them as the 5th highest out of 111 cities in Indiana for total natural gas production. They rank 24th in the state out of the 111 companies we track for their ratio of renewable versus non-renewable fuels used. The supplier generates a total of 2,833,532.31 megawatt hours from coal use, which is the 23rd most in Indiana out of 111 companies.
Luckily, NiSource allows consumers to take part in net metering. Net metering makes solar panel purchases more economically viable as it gives the ability for individuals to sell electricity back to the grid.
Losing electricity from heat dissipation during electricity transmission and other causes is a reality of operating in the electricity generation business. Suppliers must report these losses. NiSource reported an annual loss of around 2.65% of the electricity that they transmit. This percentage of energy lost results in them being given a rank of 433rd best out of 3530 providers who report energy loss in the United States.
NiSource Rate & Electric Bills
NiSource residential electric rates are highest in November and the highest average bill is in July.
Historical Electricity Rates:
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NiSource Overview
- Company Type:Investor Owned
- Subsidiary CompaniesNorthern Indiana Public Services CompanyColumbia Gas
- Headquarters:801 East 86th Avenue
Merrillville, Indiana 46410
United States of America - CEO:Joe Hamrock
NiSource Contact
- Website:www.nisource.com
- Customer Service Phone:(800) 457-2814
- Contact Page:www.nisource.com
- Social Media:
NiSource Service
- States Served:
- Indiana
- Counties Served:
- Lake County
- St. Joseph County
- Elkhart County
- Porter County
- LaPorte County
- Major Cities Served:
- Hammond
- Gary
- Portage
- Merrillville
- Goshen
- Valparaiso
- Crown Point
- Michigan City
- Hobart
- Schererville
Quick Facts About NiSource
As the 149th largest generator of electricity in the United States, NiSource generates 7,266,154.01 megawatt hours of electricity.
NiSource is the 13th largest producer of megawatt hours from non-renewable fuel types in the state.
NiSource is faced with an average of 0.87 electrical outages per customer each year. These outages are on average 149 minutes. Compare this to the US averages of other providers at 1.44 outages per consumer and 123.49 minutes per outage.
Roughly 0.47% of NiSource's total electricity comes from the use of hydroelectric power.
By customer count, NiSource is the 5th largest supplier out of 111 suppliers in the state.
Energy Loss
NiSource's energy loss due to business operations.
Total Energy Loss
401,845MWh
433 National Rank
Grid Reliability
Length & Frequency of NiSource's Power Outages
149 min.
vs. national average of 123.49 min.
0.87 outages/yr
vs. national average of 1.44
NiSource Production, Sales, and Emissions by Fuel Types
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NiSource Coverage Map

NiSource State Coverage
| State | Customers | Sales ($) | State Rank Based On Revenue | % of Provider's Residential Sales in State |
|---|---|---|---|---|
| Indiana | 492,260 | 1,866,787,633 | 3 | 100% |
NiSource County Coverage
| County | Population | Providers | Avg. County Rate (¢) | Avg. Electric Bill |
|---|---|---|---|---|
| Benton County | 8,687 | 4 | 16.37 | $208.84/mo |
| Carroll County | 20,288 | 3 | 15.47 | $181.68/mo |
| DeKalb County | 43,059 | 6 | 15.98 | $138.81/mo |
| Elkhart County | 206,890 | 2 | 18.97 | $137.70/mo |
| Fulton County | 20,400 | 3 | 12.54 | $224.36/mo |
| Jasper County | 33,006 | 5 | 15.65 | $186.87/mo |
| Kosciusko County | 80,826 | 4 | 15.08 | $138.18/mo |
| LaGrange County | 40,085 | 2 | 17.79 | $144.16/mo |
| LaPorte County | 111,675 | 4 | 17.63 | $144.08/mo |
| Lake County | 499,689 | 1 | 19.63 | $131.13/mo |
Power Plants Owned by NiSource
| Plant | City/County | State | Primary Fuel Type | Production (MWh) | Emission (kg) | Emissions/MWh | Toxic Chemical Release | Closing Date |
|---|---|---|---|---|---|---|---|---|
Sugar Creek PowerNorthern Indiana Public Services Company (100.00%) | Vigo County | IN | Natural Gas | 4,325,422 | 1,575,322,959.84 | 364.2 | ||
| Jasper County | IN | Coal | 1,882,292 | 2,266,491,523.84 | 1,204.11 | |||
Michigan CityNorthern Indiana Public Services Company (100.00%) | Michigan City | IN | Coal | 1,024,250.01 | 1,111,314,371.73 | 1,085 |
NiSource Production Fuel Makeup
Cities NiSource Has Coverage
- Ambia, IN
- Angola, IN
- Argos, IN
- Ashley, IN
- Beverly Shores, IN
- Boswell, IN
- Bourbon, IN
- Bremen, IN
- Bristol, IN
- Brook, IN
- Burket, IN
- Burnettsville, IN
- Burns Harbor, IN
- Cedar Lake, IN
- Chesterton, IN
- Claypool, IN
- Clear Lake, IN
- Corunna, IN
- Cromwell, IN
- Crown Point, IN
- Culver, IN
- De Motte, IN
- Dune Acres, IN
- Dyer, IN
- Earl Park, IN
- East Chicago, IN
- Fowler, IN
- Francesville, IN
- Fremont, IN
- Gary, IN
- Goodland, IN
- Goshen, IN
- Griffith, IN
- Hamlet, IN
- Hammond, IN
- Hebron, IN
- Highland, IN
- Hobart, IN
- Hudson, IN
- Kentland, IN
- Kewanna, IN
- Kingsbury, IN
- Knox, IN
- Kouts, IN
- La Crosse, IN
- La Porte, IN
- Lagrange, IN
- Lake Station, IN
- Leesburg, IN
- Ligonier, IN
- Long Beach, IN
- Lowell, IN
- Medaryville, IN
- Mentone, IN
- Merrillville, IN
- Michiana Shores, IN
- Michigan City, IN
- Middlebury, IN
- Milford, IN
- Millersburg, IN
- Monon, IN
- Monterey, IN
- Monticello, IN
- Morocco, IN
- Mount Ayr, IN
- Munster, IN
- Nappanee, IN
- New Chicago, IN
- North Judson, IN
- North Liberty, IN
- North Webster, IN
- Ogden Dunes, IN
- Orland, IN
- Pierceton, IN
- Pine Village, IN
- Plymouth, IN
- Portage, IN
- Porter, IN
- Pottawattamie Park, IN
- Remington, IN
- Reynolds, IN
- Rome City, IN
- Schererville, IN
- Schneider, IN
- Shipshewana, IN
- Silver Lake, IN
- St. John, IN
- Syracuse, IN
- Topeka, IN
- Town of Pines, IN
- Trail Creek, IN
- Valparaiso, IN
- Wakarusa, IN
- Walkerton, IN
- Wanatah, IN
- Warsaw, IN
- Waterloo, IN
- Westville, IN
- Wheatfield, IN
- Whiting, IN
- Winfield, IN
- Winona Lake, IN
- Wolcott, IN
- Wolcottville, IN
- Yeoman, IN
* City coverage generated based on government data. Always verify you can get service from the provider.
NiSource Reviews
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NiSource FAQ:
What percentage of NiSource's electricity is produced from renewable fuels?
Electric plants owned by or associated with NiSource generate 0.47% of their electricity from renewable fuel sources.
Does NiSource have any subsidiary companies?
NiSource is a parent company of Northern Indiana Public Services Company and Columbia Gas.
What is the average bundled bill for NiSource customers each month?
Consumers of NiSource pay, on average, a monthly bundled bill of $136.10.
What is the average bundled electricity rate for NiSource customers?
The average bundled rate of electricity for customers of NiSource is 19.76 cents per kilowatt hour (¢/kWh).
Who is the CEO of NiSource?
Joe Hamrock is the CEO of NiSource.
When will NiSource power be restored?
NiSource's outages last, on average, roughly 149 minutes per each outage.
What is the phone number for NiSource?
NiSource's customer service phone number is (800) 457-2814
How many counties does NiSource have customers in in?
There are 19 counties that receive at least some electricity coverage by NiSource including Indiana.
What cities does NiSource sell electricity in?
NiSource supplies to 105 cities.
How many power plants are owned by or associated with NiSource?
There are 3 power plants associated with or owned by NiSource.
What percentage of NiSource's electricity is generated using nonrenewable fuels?
Electric plants owned by or associated with NiSource generate 99.53% of their electricity using nonrenewable fuel sources.