Norwich Public Utilities
Electricity Rates, Plans & Statistics
High Power Bills?
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About Norwich Public Utilities
Norwich Public Utilities provides electricity for Norwich, Connecticut and is a municipally owned entity. They currently provide electricity to residential, commercial and industrial customer accounts, with a total of 18,956 residential customers, 2,051 commercial customers and 24 industrial customers signed on for their services. The average residential electricity price for Norwich Public Utilities is roughly 28.54 cents per kilowatt hour, which is 5.62% below the state's average rate of 30.24 cents. This makes the provider 13th lowest for average electricity price out of 17 providers in the state. About 276,305 megawatt hours were sold by the supplier to retail customers in 2023. The electricity sourced consisted of megawatt hours produced by the company at electricity plants they own and additional megawatt hours purchased on the wholesale electricity market. They purchased 282,102 wholesale megawatt hours. In 2023, the provider earned 95.90% of their revenue from retail electricity sales to end users. Their total revenue from all electricity activities was $68,413,000.
Patrons of the provider pay an average monthly residential power bill of $193.65. This is 1.00% more than the state average bill of $192.22. The supplier generates 577th megawatt hours from non-renewable fuel types a year. This ranks them 21st out of 15 suppliers in Connecticut. Dams and other hydroelectric facilities associated with the supplier produce 3,522 megawatt hours, making the supplier the 177th largest producer of hydroelectric power in the US out of 3530 suppliers. Norwich Public Utilities is ranked as the 567th highest electricity producer in the US out of 3530 providers.
Customers of Norwich Public Utilities are able to participate in net metering, which is a positive for both parties. Net metering makes solar panel installation more economically feasible as it allows individuals to sell electricity back to the grid.
All providers who transmit electricity have some energy loss via heat depletion or alternative causes. Norwich Public Utilities is not an exception, as they have a yearly loss of about 4.20% of the electricity they generate. The Connecticut average for energy loss is 1.24% and the US average is 2.43%. This leaves Norwich Public Utilities with a ranking of 9th best out of 15 electricity providers in the state and 870th best out of 3530 companies in the country.
Norwich Public Utilities Rate & Electric Bills
Norwich Public Utilities residential electric rates are highest in September and the highest average bill is in January.
Historical Electricity Rates:
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Norwich Public Utilities Overview
- Company Type:Municipal
- Headquarters:16 South Golden Street
Norwich, Connecticut 06360
United States of America - Director/Superintendent:Christopher LaRose
Norwich Public Utilities Contact
- Website:www.norwichpublicutilities.com
- Customer Service Phone:(860) 887-2555
- Contact Page:www.norwichpublicutilities.com
- Social Media:
Norwich Public Utilities Service
- Rates & Plans:www.norwichpublicutilities.com
- Outage Map:norwichpublicutilities.com
- Outage Phone:(860) 887-2555
- States Served:
- Connecticut
- Counties Served:
- New London County
- Major Cities Served:
Quick Facts About Norwich Public Utilities
Norwich Public Utilities deals with an average of 1.21 electrical outages per consumer each year. These outages last an average of 153.15 minutes. Compare this to the US averages of other companies at 1.44 outages per consumer and 123.49 minutes per outage.
Norwich Public Utilities is the 7th largest electricity company out of 15 providers in the state based on total megawatt hours sold.
Norwich Public Utilities has no power generation plants and must purchase all of the electricity they sell to customers.
Norwich Public Utilities is 222nd in the country out of the 3530 when considering the percentage of their fuel usage that comes from renewable fuel sources.


Energy Loss
Norwich Public Utilities' energy loss due to business operations.
Total Energy Loss
12,118MWh
870 National Rank
Grid Reliability
Length & Frequency of Norwich Public Utilities' Power Outages
153.15 min.
vs. national average of 123.49 min.
1.21 outages/yr
vs. national average of 1.44
Power Outages
Currently, 0 customers are being tracked in Norwich Public Utilities.
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Norwich Public Utilities Coverage Map

Norwich Public Utilities State Coverage
| State | Customers | Sales ($) | State Rank Based On Revenue | % of Provider's Residential Sales in State |
|---|---|---|---|---|
| Connecticut | 20,866 | 83,114,162.03 | 6 | 100% |
Norwich Public Utilities County Coverage
| County | Population | Providers | Avg. County Rate (¢) | Avg. Electric Bill |
|---|---|---|---|---|
| New London County | 269,131 | 19 | 29.96 | $245.59/mo |
Norwich Public Utilities Reviews
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Norwich Public Utilities FAQ:
What is the average bundled bill for Norwich Public Utilities customers each month?
Norwich Public Utilities currently has an average monthly bundled electric bill of $193.65, compared to the Connecticut average of $192.22 and the United States average of $192.22 for bundled service.
What is the phone number for Norwich Public Utilities?
You can reach Norwich Public Utilities by phone via (860) 887-2555.
Who is the CEO of Norwich Public Utilities?
Christopher LaRose is the CEO of Norwich Public Utilities.
What is the average bundled electricity rate for Norwich Public Utilities customers?
Consumers of Norwich Public Utilities, on average, have an electricity bundled rate 28.54 cents per kilowatt hour (¢/kWh).
When will Norwich Public Utilities power be restored?
Norwich Public Utilities' outages last, on average, about 153.15 minutes per each outage.
What percentage of Norwich Public Utilities' electricity is produced using renewable fuels?
Norwich Public Utilities generates 98.90% of their electricity using renewable fuel sources.
What percentage of Norwich Public Utilities' electricity is generated using nonrenewable fuel sources?
Norwich Public Utilities generates 1.10% of their electricity from nonrenewable fuel types.