SunPro Reviews

SunPro Solar, now known as ADT Solar, offers low-cost solar energy solutions to customers across the United States. Founded in 2008, SunPro Solar has established itself as one of the most formidable players in the solar energy market. And in 2021, the company has become even more popular that Solar Power World magazine ranked SunPro as the fifth biggest home solar installer in the country. Today, the company offers its services to people across 21 different states.

In this review, we will discuss key information about SunPro Solar, including the company's products and services, installation procedure, warranties, cost and financing, customer feedback, and our opinion on whether SunPro is the right choice for you.

SunPro Solar (ADT Solar) is now part of ADT, a 147 year-old national security company. ADT acquired SunPro Solar in 2021, and together they continue to provide secure, smart, and environmentally friendly solar solutions to homes and businesses across the country.

On multiple occasions, SunPro Solar has been awarded and rated as one of the most reputable solar providers in the US. Among these awards are the following:

• A+ rating from Better Business Bureau
• 5th largest home solar installer in the US by Solar Power World magazine (2021)
• Ranked #372 by Inc. Magazine on its yearly 5000 list of US’ fastest-growing private companies (August 2020).

SunPro Solar (ADT Solar) has provided solar energy installations to over 25,000 homes. The company currently operates in 21 states, including: Arizona, Arkansas, California, Florida, Georgia, Illinois, Iowa, Kansas, Louisiana, Michigan, Mississippi, Nebraska, Nevada, New Mexico, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, and Virginia

With its already prominent presence, the company aims to expand their services to the following states in 2022: Colorado, Indiana, Maryland, Massachusetts, New Jersey, and West Virginia.

Products and Services

SunPro Solar has built a good reputation for providing full-service residential and commercial solar solutions. SunPro offers a wide array of products that include top-of-the-line solar PVs, compatible batteries and inverters, as well as quality services on solar system installation and upkeep.

The following are SunPro’s offerings as of date:

Solar Panels

SunPro’s PV systems are generally from well-known brands such as LG and Panasonic. These two solar manufacturers create panels that are proven to perform remarkably well for a long time, giving the best value for the money.

SunPro Solar offers energy-efficient monocrystalline solar panels that typically last for about 25 to 40 years—outperforming competitions on the market.

In-house Professional Roofing

SunPro Solar (ADT Solar) has an in-house roofing company, Buildpro, that handles any roof damage issues that customers might have. During the entire solar installation process, Buildpro ensures proper mounting and installation of your solar system.

Inverters

SunPro Solar (ADT Solar) only provides industry-tested Enphase Energy microinverters. Microinverters convert green energy into electricity directly at each panel. This prevents higher energy costs and system complications that usually happen when using multiple junction boxes and string inverters.

Batteries

SunPro Solar offers two of the leading solar battery products—Tesla Powerwall 2 and Enphase Encharge 10. These solar battery backups store the excess energy generated by your solar PVs, providing your home or establishment with enough energy during night time or in cases of emergency blackouts.

Both Tesla Powerwall 2 and Enphase Encharge 10 are capable of detecting sudden outages instantly, bringing the power back on in just a second or two.

Microinverter Software

SunPro Solar (ADT Solar) makes use of Enphase’s MyEnlighten mobile app to help clients monitor their system’s performance anytime, anywhere. This monitoring software enables SunPro customers to do the following:

• assess and manage their system’s overall performance in relation to the varying weather data
• monitor the system’s overall health
• access solar installation metrics, and
• share system metrics on different social media channels.

Solar Mobile App

SunPro (ADT) Solar Mobile app is the company’s referral app that allows consumers to earn money by referring friends to SunPro’s solar products and services.

For every qualified referral, a referral fee of $35 is given to you and the qualified friend also receives $25 when they agree to a consultation with the company. Once the contract pushes through, an additional $1,000 is given to you. If your friend invests in SunPro’s roofing, you get to receive an additional $500.

Installation Process

SunPro takes full control of the solar installation process and coordinates schedule arrangements and other logistics with their subcontractors and partners. For quicker and faster turnover, SunPro has devised a straightforward installation process that’s divided into three main phases:

Phase 1: Site Evaluation

During this phase, SunPro Solar (ADT Solar) will send their team of solar energy specialists to your home and assess the eligibility/suitability of the property for solar installation. If eligible, SunPro will send a proposal that includes the quotation and design of your solar system in accordance with your specific energy requirements. The company’s in-house consultants will also make sure to answer any questions you might have on solar power, including solar net metering, tax credits, and rebates.

Phase 2: Acquisition of Permits

Upon design approval and completion of paperworks, SunPro Solar (ADT Solar) will secure the essential permits from your municipality or city in preparation for the solar installation. Some areas might require a net metering agreement, and SunPro will take care of it and coordinate with you during the process.

Phase 3: Solar System Installation

Once necessary permits are obtained, SunPro will proceed with the installation. Depending on the project’s scope and complexity, most installations take one to three days to finish. SunPro will coordinate with your local utility and municipal/city inspector for the final inspection. A permission to operate (PTO) is given after approval and SunPro solar technicians will be there to assist with the activation of your system to the electrical grid.

SunPro Warranties

While other solar companies offer 10-year warranty, SunPro Solar offers the following list of extensive warranties:

• 25-Year Solar PV Panel Manufacturer Warranty
• 25-Year System Labor Warranty
• 25-Year Power Production Guarantee
• 25-Year Enphase Microinverter Warranty

SunPro Solar (ADT Solar) offers only the best solar products and technologies that guarantee excellent performance, durability, and maximum longevity.

Costs and Financing

SunPro’s solar panel system and installation generally range from $11,000 to $33,000. The company’s pricing may vary and it depends on a number of factors, including consumer location, energy requirements, solar system size, and preferred solar equipment, among others. Note that local solar installers tend to lower their price quotations to match SunPro’s relatively affordable pricings. It is best to keep this in mind when checking out competing solar companies.

SunPro Solar (ADT Solar) allows residential and commercial owners to purchase their solar panel system and battery backup through the following financing options:

Outright Solar Purchase: Purchasing your solar system upfront grants full ownership of the system, making the owners eligible for available federal solar tax credits and state incentives. This payment option makes it the most cost-effective way to save money and avoid financing charges and interest rates.

Solar Loan: This financing option allows consumers to purchase their solar system through solar loans. Solar loans require you to pay a minimal monthly fee, with interest rates that vary depending on your credit score. Consumers under this financing are given full ownership of the system, allowing them to enjoy any available state incentives.

Solar Lease: With solar lease, SunPro Solar (ADT Solar) will cover the cost of the panels as well as the installation. All you have to do is pay a monthly fee for the generated solar energy, for the duration of the contract. SunPro (ADT) takes full ownership of the system, therefore all available and qualified solar incentives and rebates are granted to them.

SunPro Customer Reviews

SunPro Solar, like any other national companies, has a mixed bag of reviews With more than 25,000 customers and now being part of a prominent ADT security company, SunPro reviews tend to differ across the growing number of states it serves. This is worth noting when you’re going over their customer reviews.

A large number of SunPro’s positive reviews highlights the company’s expansive service area, free in-house consultation, efficient solar professionals, quick installation process, robust and high-quality solar system equipment, outstanding 25-year warranties, and excellent referral program. Customers also praise their solar system monitoring app that allows 24/7 access to their system’s performance.

Most of SunPro’s negative reviews criticize the company’s preference on solar purchase/loan over solar lease and the unavailability of direct pricing information online. Customers also raise concerns over the company’s after-sales customer support, as well as the spam calls that some customers started experiencing after ADT acquisition of SunPro Solar. Despite the negative reviews, it is important to note that the company is accredited by the Better Business Bureau (BBB) and is given A+ rating on how they positively handle customer complaints.

SunPro: The Bottom Line

SunPro Solar is one of the most reputable solar providers in the US. The company has grown significantly bigger after being acquired by ADT.

SunPro (ADT Solar) has built its brands by offering top-of-the-line solar equipment, comprehensive warranties, and advanced application-based technology for system monitoring. The company advocates cost-effective sustainable energy solutions and provides financing options that leverage net-metering, solar rebate, and tax incentive programs.

Overall, SunPro Solar (ADT Solar) continues to impress their growing clientele with their reliable solar solutions. The company’s dedication to improving their customer service has granted them high ratings from various experts in the industry.

If you’re looking into investing in a dependable solar power system, SunPro Solar (ADT Solar) should definitely be on your list. Check them out and contact them for free solar consultations.