Provo City Utilities
Electricity Rates, Plans & Statistics
High Power Bills?
Reduce or replace your electricity bill with solar
About Provo City Utilities
Provo City Utilities is a municipally owned organization located in Provo, Utah and providing power to customers in Utah. Recently filed reports by the company showed a customer count of 39,853 customer accounts. Exactly 4,738 are commercial properties, 35,114 are residential customers and one is an industrial account. Provo City Utilities' average residential electricity rate per kilowatt hour is 11.38 cents per kilowatt hour. Thankfully, this is 2.75% lower than Utah's average rate of 11.70 cents, which ranks the provider 23rd lowest for average electricity price out of 53 suppliers in the state. In 2023 they had sales to end users totaling 768,557 megawatt hours. During the same timeframe, Provo City Utilities obtained 790,886 megawatt hours by way of wholesale channels. In 2023, the company made 91.99% of their revenue from retail electricity sales. Their total revenue from electricity related activities was $78,186,300.
The average monthly residential electricity bill for a customer of Provo City Utilities is $73.1, while the Utah average is $89.74. The supplier generates 303rd megawatt hours from non-renewable fuels a year, making them 21st in the state out of 48 providers. Provo City Utilities is the 4th largest electricity company out of 48 suppliers in Utah based on number of customers. Production plants associated with or owned by Provo City Utilities generate 124,852.65 megawatt hours, which is the 30th highest in the state out of 3530 providers.
Net metering is available to customers of Provo City Utilities. Net metering makes solar panel installation more economically feasible as it allows citizens to sell electricity into the grid.
Provo City Utilities reported a yearly loss of around 2.47% of the electricity that they produce. Loss of electricity due to heat dissipation during electricity transmission and other causes is part of operating in the electricity production business and suppliers are required to report these losses. This percentage of loss gives them a ranking of 392nd best out of 3530 suppliers who report energy loss in the nation and 5th best out of 48 in Utah.
Provo City Utilities Rate & Electric Bills
Provo City Utilities residential electric rates are highest in March and the highest average bill is in September.
Historical Electricity Rates:
Go Solar for less than your cell phone bill.
Provo City Utilities Overview
- Company Type:Municipal
- Headquarters:251 West 800 North
Provo, Utah 84601
United States of America - Director/Superintendent:Michelle Kaufusi
Provo City Utilities Contact
- Website:www.provo.org
- Customer Service Phone:(801) 852-6000
- Contact Page:www.provo.org
- Social Media:
Provo City Utilities Service
- Outage Map:www.provopower.org
- Outage Phone:(801) 852-6888
- States Served:
- Utah
- Counties Served:
- Utah County
- Major Cities Served:
Quick Facts About Provo City Utilities
Provo City Utilities is 194th out of 3530 electricity companies in the US in megawatt hours produced from coal usage.
Provo City Utilities is faced with an average of 0.51 electrical outages per customer a year. These outages last an average of 33.22 minutes. Compare these numbers to the national averages of other companies at 1.44 outages per consumer and 123.49 minutes each outage.


Energy Loss
Provo City Utilities' energy loss due to business operations.
Total Energy Loss
19,565MWh
392 National Rank
Grid Reliability
Length & Frequency of Provo City Utilities' Power Outages
33.22 min.
vs. national average of 123.49 min.
0.51 outages/yr
vs. national average of 1.44
Power Outages
Currently, 0 customers are being tracked in Provo City Utilities.
Provo City Utilities Production, Sales, and Emissions by Fuel Types
Go Solar for less than your cell phone bill.
Provo City Utilities Coverage Map

Provo City Utilities State Coverage
State | Customers | Sales ($) | State Rank Based On Revenue | % of Provider's Residential Sales in State |
---|---|---|---|---|
Utah | 39,896 | 74,471,804 | 5 | 100% |
Provo City Utilities County Coverage
County | Population | Providers | Avg. County Rate (¢) | Avg. Electric Bill |
---|---|---|---|---|
Utah County | 702,434 | 8 | 12.04 | $96.19/mo |
Power Plants Owned by Provo City Utilities
Plant | City/County | State | Primary Fuel Type | Production (MWh) | Emission (kg) | Emissions/MWh | Toxic Chemical Release | Closing Date |
---|---|---|---|---|---|---|---|---|
Emery County | UT | Coal | 5,270,795 | 5,446,441,487.03 | 1,033.32 |
Provo City Utilities Production Fuel Makeup
Provo City Utilities Reviews
Write a Review of Provo City Utilities
Provo City Utilities FAQ:
When will Provo City Utilities power be restored?
The average number of minutes for an outage for Provo City Utilities' consumers is 33.223 minutes.
What is the phone number for Provo City Utilities?
Provo City Utilities' customer service phone number is (801) 852-6000
How much is the average bundled bill for Provo City Utilities customers each month?
Provo City Utilities currently has an average monthly bundled electric bill of $73.10, compared to the Utah average of $89.74 and the national of $89.74 for bundled service.
How many power plants are owned by or associated with Provo City Utilities?
Provo City Utilities is associated with or owns one power plant.
What percentage of Provo City Utilities' electricity is generated using nonrenewable fuel types?
Electric plants owned by or associated with Provo City Utilities produce 100.00% of their electricity from nonrenewable fuels.
What is the average bundled electricity rate for Provo City Utilities customers?
Provo City Utilities' current average bundled electricity rate is 11.38 cents per kilowatt hour (¢/kWh), compared to the average state bundled rate of 11.70 cents and the average United States rate of 16.19 cents.
Who is the CEO of Provo City Utilities?
Michelle Kaufusi is the current CEO of Provo City Utilities.
What percentage of Provo City Utilities' electricity is produced using renewable fuels?
Provo City Utilities produces 0% of their electricity using renewable fuel types.