Provo City Utilities: Rates, Coverage Area, Emissions

Provo City Utilities

Electricity Rates, Plans & Statistics

High Power Bills?

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About Provo City Utilities

Provo City Utilities is a municipally owned organization located in Provo, Utah and providing power to customers in Utah. Recently filed reports by the company showed a customer count of 39,941 customer accounts. Exactly 4,616 are commercial properties, 35,324 are residential customers and one is an industrial account. Provo City Utilities' average residential electricity rate per kilowatt hour is 11.40 cents per kilowatt hour. Sadly, this is 1.84% higher than Utah's average rate of 11.19 cents, which ranks the provider 32nd lowest for average electricity price out of 53 suppliers in the state. In 2022 they had sales to end users totaling 793,755 megawatt hours. During the same timeframe, Provo City Utilities obtained 814,774 megawatt hours by way of wholesale channels. In 2022, the total revenue for Provo City Utilities was $72,245,200, which was earned exclusively through electricity sales to retail customers.

The average monthly residential electricity bill for a customer of Provo City Utilities is $65.9, while the Utah average is $82.97. The supplier generates 323rd megawatt hours from non-renewable fuels a year, making them 8th in the state out of 47 providers. Provo City Utilities is the 3rd largest electricity company out of 47 suppliers in Utah based on number of customers. Production plants associated with or owned by Provo City Utilities generate 44,357.83 megawatt hours, which is the 20th highest in the state out of 3526 providers.

Provo City Utilities Net Metering

Net metering is available to customers of Provo City Utilities. Net metering makes solar panel installation more economically feasible as it allows citizens to sell electricity into the grid.

Energy Loss

Provo City Utilities reported a yearly loss of around 2.58% of the electricity that they produce. Loss of electricity due to heat dissipation during electricity transmission and other causes is part of operating in the electricity production business and suppliers are required to report these losses. This percentage of loss gives them a ranking of 296th best out of 3526 suppliers who report energy loss in the nation and 4th best out of 47 in Utah.

Provo City Utilities Rate & Electric Bills

Provo City Utilities residential electric rates are highest in February and the highest average bill is in September.

Historical Electricity Rates:

Price Per kWhAverage Bill$0.117/kWh$0.098/kWh$113.76/mo.$45.30/mo.
597th11.40¢Provo City Utilities' Average residential price per kWh
105th$65.9Average monthly electricity bill for Provo City Utilities' residential customers

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Provo City Utilities Overview

  • Company Type:Municipal
  • Headquarters:251 West 800 North
    Provo, Utah 84601
    United States of America
  • Director/Superintendent:Michelle Kaufusi

Provo City Utilities Contact

Provo City Utilities Service

  • States Served:
    • Utah
  • Counties Served:
    • Utah County
  • Major Cities Served:

Quick Facts About Provo City Utilities

Provo City Utilities is 199th out of 3526 electricity companies in the US in megawatt hours produced from coal usage.

Provo City Utilities is faced with an average of 0.2 electrical outages per customer a year. These outages last an average of 18 minutes. Compare these numbers to the national averages of other companies at 1.45 outages per consumer and 171.11 minutes each outage.

Energy provider of the year for Utah, Mid-Sized Provider Category
Lowest Energy Loss
Utah, Mid-Sized Provider Category
Claim Award
Energy provider of the year for Utah, Major Provider Category
Top 3 Lowest Energy Loss
Utah, Major Provider Category
Claim Award

Energy Loss

Provo City Utilities' energy loss due to business operations.


Total Energy Loss


296 National Rank

Grid Reliability

Length & Frequency of Provo City Utilities' Power Outages

18 min.

vs. national average of 171.11 min.

0.2 outages/yr

vs. national average of 1.45

Provo City Utilities Energy Makeup

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Provo City Utilities Coverage Map

Coverage Map Placeholder

Provo City Utilities State Coverage

StateCustomersSales ($)State Rank Based On Revenue% of Provider's Residential Sales in State

Provo City Utilities County Coverage

CountyPopulationProvidersAvg. County Rate (¢)Avg. Electric Bill
Utah County702,434811.48$86.70/mo

Power Plants Owned by Provo City Utilities

PlantCity/CountyStatePrimary Fuel TypeProduction (MWh)Emission (kg)Emissions/MWhToxic Chemical ReleaseClosing Date
Emery County UT Coal 2,745,239.023,112,110,000.891,133.64

Provo City Utilities Fuel Makeup

Distillate Fuel Oil

Provo City Utilities Reviews

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Provo City Utilities FAQ:

When will Provo City Utilities power be restored?

The average number of minutes for an outage for Provo City Utilities' consumers is 18 minutes.

What is the phone number for Provo City Utilities?

Provo City Utilities' customer service phone number is (801) 852-6000

How much is the average bundled bill for Provo City Utilities customers each month?

Provo City Utilities currently has an average monthly bundled electric bill of $65.90, compared to the Utah average of $82.97 and the national of $82.97 for bundled service.

How many power plants are owned by or associated with Provo City Utilities?

Provo City Utilities is associated with or owns one power plant.

What percentage of Provo City Utilities' electricity is generated using nonrenewable fuel types?

Electric plants owned by or associated with Provo City Utilities produce 100.00% of their electricity from nonrenewable fuels.

What is the average bundled electricity rate for Provo City Utilities customers?

Provo City Utilities' current average bundled electricity rate is 11.40 cents per kilowatt hour (¢/kWh), compared to the average state bundled rate of 11.19 cents and the average United States rate of 15.76 cents.

Who is the CEO of Provo City Utilities?

Michelle Kaufusi is the current CEO of Provo City Utilities.

What percentage of Provo City Utilities' electricity is produced using renewable fuels?

Provo City Utilities produces 0% of their electricity using renewable fuel types.

King Manalo
Last Reviewed By: King Manalo
Published: 2023-12-06