ADT Solar Reviews

ADT Solar Reviews

Last Reviewed By: Matt Hope
Published: 2022-08-28

Previously known as SunPro Solar, ADT Solar has been providing premium renewable solar energy solutions since 2008. The company offers solar PV systems and solar storage products across the United States.

Since the company’s acquisition in 2008, ADT Solar has become an integral part of the larger ADT corporation—a century-old national security company.

In this review, we will cover essential information about ADT Solar, including the company's products and services, installation process, warranties, cost and financing, customer feedback, and whether or not we think you should consider the company as your solar provider.

ADT Solar has done more than 25,000 solar home installations. Since being integrated into the larger ADT business umbrella, ADT Solar has been dominating the solar energy market. Just last year, ADT Solar ranked second on Solar Power World Magazine’s 2021 Top Residential Solar Contractors.

ADT Solar holds various awards, accreditations, and certifications. Among these are the following:

  • Better Business Bureau accreditation with A rating
  • NABCEP Certified PV Installation Professionals
  • Solar Power World Magazine Top 2 Residential Solar Installer (2021)
  • Solar Power World Magazine Top 43 Overall Solar Contractor (2021)
  • Ranked #372 by Inc. Magazine on its yearly 5000 list of US’ fastest-growing private companies (August 2020).

ADT Solar currently operates in the following states:

  • Arizona
  • Arkansas
  • California
  • Florida
  • Georgia
  • Illinois
  • Iowa
  • Kansas
  • Louisiana
  • Michigan
  • Mississippi
  • Nebraska
  • Nevada
  • New Mexico
  • North Carolina
  • Ohio
  • Oklahoma
  • South Carolina
  • Tennessee
  • Texas
  • Virginia

The company intends to improve their already established presence by expanding their service coverage in 2022. ADT Solar plans to serve more states like Colorado, Indiana, Maryland, Massachusetts, New Jersey, and West Virginia.

ADT Products and Services

ADT Solar is known to offer compatible and top-tier solar panels, batteries, and inverters from reputable brands. ADT also provides exceptional solar system installation and maintenance services.

In-house Professional Roofing

ADT Solar started as a rooftop solar installer in their early years. Their in-house roofing company, Buildpro, ensures that ADT delivers professional and quality craftsmanship in their rooftop solar installations, actively avoiding unnecessary roof damage.

Solar Panels

ADT Solar has partnered with prominent brands like LG and Panasonic in order to provide long-lasting solar panels. These monocrystalline solar panels yield efficiency rates of 15-20%, which assures quality performance for the next 25 to 40 years.

Inverters

ADT solar exclusively offers robust microinverters from Enphase Energy. Compared to string inverters, microinverters perform better by simplifying the overall system design. This simpler solar system design allows consumers to save on additional labor and energy costs.

Batteries

ADT Solar provides two of the top solar battery products available on the market—Tesla Powerwall 2 and Enphase Encharge 10. Solar battery backups work by storing excess energy from your solar panels. The battery backups provide energy in low sunlight conditions, during nighttime, and in cases of emergency blackouts.

Tesla Powerwall 2 and Enphase Encharge 10 are capable of supplying emergency power instantly during sudden grid power outages.

Microinverter Software

Enphase Energy microinverters come with a monitoring software called MyEnlighten. Through this mobile app software, customers can access advanced solar installation analytics and monitor their system’s current and overall health and performance. The app also allows you to share your solar installation metrics on various social media channels.

Solar Mobile App

ADT Solar Mobile app is the company’s very own referral app that offers referral incentives to its customers. Through this app, you can refer your friends and relatives to ADT’s solar and roofing services.

When an eligible referral accepts a consultation with the company, you receive a $35 referral fee and they receive a $25 instant bonus. You will also receive an additional $1,000 once the transaction is finalized. You will gain an extra $500 as well if your friend avails of ADT’s roofing services.

ADT Solar Installation Process

ADT Solar takes care of the entire solar panel installation process. This includes coordinating schedules and logistic arrangements with partner subcontractors. The company follows a standard 3-step installation process for a quicker and smoother installation procedure.

  1. Site Evaluation - ADT Solar will send a team of solar energy experts to your house during this phase. The team will evaluate whether or not the house is suitable for solar installation. If qualified, ADT Solar will provide a proposal that includes a price estimate and a solar system design that takes into account your household’s unique energy needs. Additionally, the company will brief you on solar net metering programs, as well as government subsidies like tax credits and rebates.
  2. Acquisition of Permits - After successfully finalizing the design and completing all necessary paperworks, ADT Solar will gather all the required permits from your local government. ADT Solar will also handle your application for any net metering program that you might be eligible for.
  3. Solar System Installation - ADT Solar will start the installation as soon as all relevant permits have been received. Most installations take one to three days to complete, depending on the size and intricacy of the project. For the final inspection, ADT Solar will work with your local utility and the municipal/city inspector. After approval, a permission to operate (PTO) is granted, and ADT Solar personnel will connect your system to the electrical grid.

ADT Solar Warranties

ADT Solar ensures exceptional performance, dependability, and maximum longevity by offering only industry-tested products and technologies.

Instead of a 10-year warranty that other solar providers offer, ADT Solar provides the following warranties that have better and longer coverage:

  • 25-Year Solar PV Panel Manufacturer Warranty
  • 25-Year System Labor Warranty
  • 25-Year Power Production Guarantee
  • 25-Year Enphase Microinverter Warranty

Costs and Financing

Solar panel systems and installations from ADT Solar typically cost between $11,000 and $33,000. Cost of services vary and depend on multiple factors such as the customer’s location, energy needs, system size requirements, and preferred solar equipment.

ADT’s solar panel system and battery backups can be had through the following financing options:

  • Outright Solar Purchase: The most economical financing option, paying for your solar system upfront and in full gives you exclusive ownership. Full ownership qualifies you for available state and federal tax credits and incentives. Outright purchase eliminates extra spending on financing fees and interest rates, giving you more savings in the long run.

  • Solar Loan: Instead of paying the purchase price in cash, solar loan enables you to loan the money they need to buy the solar system. Solar loans are paid monthly. Monthly payment consists of the principal amount and the indicated interest rate based on your credit standing. Solar loans also guarantee complete system ownership, therefore entitling you to any solar incentives from the government.

  • Solar Lease: With this financing option, ADT solar will pay for the panels’ cost and installation. You will pay a monthly charge for the solar power generated by your panels. ADT Solar takes full ownership of the system, therefore all qualified incentives and rebates will be granted to them instead.

ADT Solar Customer Reviews

With more than 25,000 clients across 21 states, it’s normal for ADT Solar to receive mixed reviews, which it does. Despite this, ADT Solar holds an A rating on the Better Business Bureau for the company’s positive handling of customer complaints.

Most of ADT Solar’s positive reviews compliment the company’s free in-house consultation, professional installers, straightforward installation process, top-of-the line solar system equipment, and their comprehensive 25-year warranties. Customers also praise the company’s continuous effort to serve more states, as well as the company’s own 24/7 system monitoring app.

Most of ADT Solar’s recurring negative reviews are about the company’s lack of post-installation customer support and spammy marketing strategies. Clients also criticize the lack of available pricing information on their website, and the company’s preference for solar purchase and solar loan over solar lease.

The Bottom Line

ADT Solar is one of the fastest growing solar companies in the US. The company consistently provides high quality products and services with extensive warranties. ADT Solar also provides a couple of convenient mobile applications that allow you to monitor your solar system and claim your referral rewards.

ADT’s effort to continuously improve their customer service is commendable and has won the company multiple industry recognitions over the years..

Overall, ADT Solar is a reliable solar provider that you should definitely consider. You may check with the company’s website or visit their nearest office for a free solar consultation.